
Transforming Micro-Retail for Inclusive Growth
In partnership with: TechnoServe & Smart Dukas
TechnoServe is a global non-profit that harnesses the power of the private sector to help people lift themselves out of poverty. Operating in 29 countries, TechnoServe connects entrepreneurs to information, capital, and markets, enabling them to build competitive and sustainable businesses.
In Kenya, TechnoServe partnered with elea Foundation to launch Smart Dukas, an initiative transforming the country’s micro-retail sector into a thriving, inclusive ecosystem. What began as training for small shop owners has evolved into a national network of over 5,000 micro-retailers across 35 counties, strengthening collective purchasing, improving access to finance, and formalizing the sector through the National Duka Owners Organization (NDO).
Now entering its next phase, Smart Dukas is focused on system-wide integration and sustainability, expanding digital tools, forging corporate and financial partnerships, and scaling regionally to Ethiopia.
During the field visit, delegates will see how Smart Dukas business groups operate as powerful last-mile distribution channels, driving inclusive economic growth. They will experience how collective purchasing, savings, and digital innovation are empowering micro-retailers while opening new opportunities for corporates, investors, and communities across Africa.
Website: https://www.technoserve.org/







